Shipping and Delivery Policy

We deliver across Enugu and to every state in Nigeria. You can also pick up your order from our shop.

Within Enugu

  • Orders confirmed during our opening hours are usually delivered the same day. Orders confirmed late go out the next day.
  • Delivery costs ₦1,000 to ₦3,500, depending on your area.

Outside Enugu

  • We send your order with a trusted courier company.
  • Delivery usually takes 2 working days, and up to 4 working days for some locations.
  • The cost depends on your state.

Delivery fee

  • We confirm the delivery fee for your location before your order is dispatched.
  • Free delivery on orders of ₦100,000 and above.

Pick up from our shop

Pick-up is free. Wait for our message that your order is ready, then collect it from P&T bus stop, Simon Gladys Plaza, No. 1 Odumegwu Ejikeme Street, opposite GIG Logistics, Achara, Enugu 400102 during opening hours (Mon – Sat, 8am – 8pm · Sunday, 12pm – 8pm).

When your order arrives

Please check your package when it arrives. If anything is wrong or damaged, tell us within 24 hours, as explained in our Refund and Returns Policy.

Questions about your delivery

Kendera Skincare & Cosmetics Ventures
Phone / WhatsApp: 0808 299 0591 or 0814 662 7792
Email: support@kenderaskincare.com
Shop: P&T bus stop, Simon Gladys Plaza, No. 1 Odumegwu Ejikeme Street, opposite GIG Logistics, Achara, Enugu 400102
Opening hours: Mon – Sat, 8am – 8pm · Sunday, 12pm – 8pm